Medical Assistance


MediClub has long-term experience of working as Medical Assistance clinic for such insurance companies as CIGNA Insurance (USA), GMS (France), Global Voyager Ass (France), AXA (UK), BUPA (UK), Mondial Assistance, Europe Assistance (UK), Mutuaide Assistance (France), Vanbreda (Belgium), IAG (Kazakhstan), IMEDI-L (Georgia), International Claims Services.

MediClub is the main medical aid provider for А-Group which is the leading voluntary insurance company in Azerbaijan.  MediClub departments render medical aid for the insured company personnel as well as for their family members.

MediClub Alarm Center coordinates provision of medical aid services for insured patients.  Doctors-coordinators and other Alarm Center specialists make professional decisions that comply with the action plan algorithm.  Round-the-clock consultations are provided in Azeri, English, Russian, and Turkish languages.

In case some expert care is necessary at any other medical institution, MediClub can provide a translator with strong command of medical terminology.

MediClub, as other medical assistance companies, is ready to provide a full set of medical services, including the following:

1. Emergency and planned medical evacuation by a special medical team.

  • Ground medical evacuation by means of specially equipped ambulances within Azerbaijan and Georgia.
  • Air medical evacuation within Azerbaijan.
  • Air medical evacuation from Azerbaijan to any destination point round the world by regular flight or special air ambulance.

2. Full range of medical services for patients insured under various insurance programs.

  • Emergency medical aid, ambulatory care and in-patient treatment.
  • Documenting and consultation on examination and treatment outcomes with the insurance company representatives and doctors of the clinic chosen for further examination or treatment.
  • Air tickets’ booking and delivery to the airport.
  • Assistance in obtaining a visa.
  • Meeting at the destination airport by MediClub representative.
  • Hotel booking and placement at the hotels around Azerbaijan and Georgia.
  • Translation service provision.
  • Accompanying and assisting in day-to-day issues.
  • Financial support in case of money loss or theft.
  • Other types of assistance according to the insurance portfolio.

3. Posthumous repatriation to any destination point round the world.

  • Storage of the deceased person’s body in special refrigerators before shipping.
  • Ordering and preparation of a special zinc-coated coffin for air transportation.
  • Posthumous repatriation arrangement.

4. Renting a car in Azerbaijan.

Contact us at +994 (12) 497-09-11